Located in a beautiful setting, this hotel offers a fantastic experience. The staff are incredibly friendly and helpful. The rooms are well-equipped with comfortable beds, clean bathrooms, and a TV set to a relaxing channel. The breakfast on offer is great and can cater to different requests. Plastic-free policies here are fantastic, and glass water bottles are provided, which can be refilled in the lobby. nightly treats are a lovely touch, making guests feel right at home.

That some rooms didn't have a garden view.

The hotel was beautifully designed and had a warm and welcoming atmosphere. The staff were incredibly attentive and knowledgeable, providing helpful advice on tour guides and ensuring our stay was well-managed. The hotel also was mindful of the environment, providing high-quality glass water bottles that could be refilled in the lobby. Turning down the beds at night with little treats and the TV set to a nature channel added a nice touch to our stay.

The room we were assigned did not have a garden view, and we would have preferred to be upstairs. However, this was a minor issue as the entire hotel was stunning, and we enjoyed our stay overall.

Spent a lovely Christmas break at this beautiful boutique hotel. The staff were extremely welcoming and always willing to go the extra mile to provide a fantastic experience. We enjoyed the tour guides provided by the hotel, and key location information they gave us made our sightseeing easy and accessible. The hotel’s initiative to reduce plastic waste was noted, and the refillable glass water bottles provided in the lobby were a bonus. At the end of a long day, we loved coming back to our rooms with the beds turned down and a little treat waiting for us. We truly felt at home here.

We would have preferred a room upstairs for a better view. However, it didn't detract from our overall experience, and we had a really enjoyable stay at this welcoming hotel.

I had an amazing stay at Casa Naila Hotel Boutique. The hotel felt like a cozy home away from home, with its attentive and knowledgeable staff. One thing I loved was how they turned down the beds at night and set the TV to a nature channel, creating a relaxing atmosphere. I also appreciated their commitment to sustainability, as they provided glass water bottles for guests to refill. I highly recommend this stunning hotel.

From the moment I arrived, I felt right at home at this hotel. The staff here were amazing and always went out of their way to ensure I was well taken care of. The facilities were top-notch and I especially appreciated that they prioritized sustainability by not using any plastic and providing glass water bottles. Additionally, the location was perfect for exploring this city, with easy access to transportation.

No negatives from this place.

Beautiful property. Attentive staff. Home away from home feel. Beds turned down with treats. Nature channel on TV. No plastic - glass water bottles. Welcoming and helpful staff. Assisted with tour guides. Accommodated breakfast requests.

Nothing, no complaints at all.

This hotel is a luxurious haven. From the moment I arrived, I was welcomed with exceptional service. The Sun terrace was one of my favourite spots where I could relax while enjoying the stunning views of the city. The room advantages did not disappoint, from the modern tech to the exclusive amenities provided, such as high-quality glass water bottles and eco-friendly toiletries. The Restaurant and Bar/Lounge area offered a wide variety of dishes and drinks, catered perfectly to my taste. Additionally, the hotel's private facilities, such as the spa, were also of high quality.

Although my stay was nothing short of remarkable, there was one minor negative aspect. My bedroom had limited views of the garden;